Marble Arch Mound, a new temporary tourist attraction in the Oxford Street District in London, is offering refunds to disappointed visitors. /CFP

Opened on Monday, the mound cost 2 million British pounds ($2.8 million) to develop, and aims to attract more visitors and energize Oxford Street by providing visitors a panoramic view of London. /CFP

Netizens shared their disappointment on social media platforms as the mound was yet fully covered with turf and trees. /CFP

"We are aware that elements of the Marble Arch Mound are not yet ready for visitors," the Westminster Council, which is in charge of the mound, said in a statement. "We are working hard to resolve this over the next few days." /CFP