Democracy in China: people's concerns addressed

In a city with over 21 million people, how to get the public's voices heard, and their concerns addressed? Setting up hotlines to reflect people's requests is only the first step. It is more important to have the problems solved. This episode focuses on the home care services for the elderly in Yidali community in Xicheng District, to see how the citizens' hotline help the elders solving their daily dining issue.

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