In a megacity of over 21 million people, how is it possible for individuals to make their voices heard? In Beijing, the answer is the 12345 Hotline. Through this innovative response mechanism, residents across the city's 343 sprawling sub-districts can air their grievances. Tune in for the CGTN documentary "Hotline Beijing" on Dec 14, 2024, to discover how people in the Chinese capital are finding solutions to the everyday issues bothering them, and making it a better place to live for everyone.