2024.12.18 13:20 GMT+8

Grassroots community strives to respond to each resident's needs

Updated 2024.12.18 13:20 GMT+8
CGTN

In a city as vast and dynamic as Beijing, grassroots communities play a crucial role in bridging the gap between people's needs and urban governance. They are at the front line tackling public complaints that come through Beijing's citizen service hotline, striving to ensure that every resident's voice is heard and addressed. CGTN follows a community director and her team as they respond to residents' requests.

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