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Fatma Şahin, the mayor of Gaziantep, Türkiye, expressed her admiration for Beijing's transformation into a modern, high-tech city focused on improving citizen satisfaction. She was particularly impressed by Beijing's innovative approach to participatory governance, utilizing AI-powered tools to efficiently address citizen concerns.
Şahin also highlighted the similarities between Beijing's system and her city's citizen hotline, emphasizing the importance of continuous improvement and learning from global best practices.