Business
2026.10.12 19:31 GMT+8
'12345' hotline: One-stop hotline for all of Beijing's residents
Updated 2026.10.12 19:31 GMT+8
CGTN
Beijing's "12345" hotline is the city's one-stop public service line for complaints, questions and suggestions – think of it as a direct line to local government. In seven years since its launch, it has handled 180 million calls.
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