Name: 12345 – a magical number in China!
Uploaded: 2026-10-12T22:45:31+08:00
Duration: 1 min 45 s
Description: One call is all it takes. From fixing a leaky pipe to adding a new bus route, the 12345 hotline actually gets things done. It runs 24/7 in Chinese and English, with service in nine other languages as well. Join CGTN's Chen Lanyou to explore the call

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One call is all it takes. From fixing a leaky pipe to adding a new bus route, the 12345 hotline actually gets things done. It runs 24/7 in Chinese and English, with service in nine other languages as well. Join CGTN's Chen Lanyou to explore the call center in Beijing!

01:45

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