2026.10.12 22:45 GMT+8
12345 – a magical number in China!
Updated 2026.10.12 22:45 GMT+8
CGTN
One call is all it takes. From fixing a leaky pipe to adding a new bus route, the 12345 hotline actually gets things done. It runs 24/7 in Chinese and English, with service in nine other languages as well. Join CGTN's Chen Lanyou to explore the call center in Beijing!
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