Name: Can AI govern our communities? The human factor still matters
Uploaded: 2026-10-13T21:20:47+08:00
Duration: 2 min 57 s
Description: At a salon on urban governance during the 2026 Beijing Forum on Swift Response to Public Complaints, policymakers and academics from China and around the world explored how digital technologies and AI can improve governance at the community level.

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02:58

At a salon on urban governance during the 2026 Beijing Forum on Swift Response to Public Complaints, policymakers and academics from China and around the world explored how digital technologies and AI can improve governance at the community level.

From AI-powered public services to robots supporting elderly care, new applications are expanding. But can AI truly understand people's needs? And how can technology improve public services without sacrificing human judgment and empathy?

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