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Drawing on similar systems in Mexico, Gabriel Puron Cid, professor at Mexico's Center of Research and Teaching in Economics, says Beijing’s hotline is ahead of many cities in scale and scope. His point: behind every request and every response are people. And they need to work together.
Drawing on similar systems in Mexico, Gabriel Puron Cid, professor at Mexico's Center of Research and Teaching in Economics, says Beijing’s hotline is ahead of many cities in scale and scope. His point: behind every request and every response are people. And they need to work together.