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A complaint can be more than an issue to resolve. Public feedback can also inform policy-making and implementation. At a community governance salon during the 2026 Beijing Forum on Swift Response to Public Complaints, officials, academics, international experts and community representatives discuss how broader participation can help improve local governance.
A complaint can be more than an issue to resolve. Public feedback can also inform policy-making and implementation. At a community governance salon during the 2026 Beijing Forum on Swift Response to Public Complaints, officials, academics, international experts and community representatives discuss how broader participation can help improve local governance.