Delta Airlines apologizes for listing China's territories as independent countries
Delta Airlines has apologized for listing Tibet and Taiwan as independent countries on its official website and promised to take immediate measures to correct the mistakes.
Delta apologized deeply for the serious mistakes that have hurt the Chinese people's feelings and it is taking immediate steps to resolve it, said a statement posted Friday night on the website of the Civil Aviation Administration of China (CAAC).
The US carrier said it will have carefully check for other possible errors and avoid such mistakes in the future, said the statement.
In the letter of apology to the CAAC and on its official website, Delta said it is fully committed to China and Chinese customers as the country is one of its most important markets.
The CAAC earlier in the day summoned representatives of Delta, urging the company to issue an immediate and public apology, and to investigate the incident thoroughly and publish the results of the investigation in a timely manner.
On the Chinese version of Delta's official website, it had listed Chinese territories, including Tibet and Taiwan, as "countries" in a drop-down menu.