After months of investigation and two deadly crashes involving their 737 Max jets, Boeing CEO Dennis Muilenburg has finally apologized and admitted their mistakes concerning the two incidents.

Mark Lindquist, lawyer at Herrmann Law Group, is representing families of 24 victims whose lives were lost in the fatal crash of Lion Air Flight 610. For the past five months, he has been traveling back and forth to Indonesia to provide support to the Indonesian families.

On March 8, the Herrman Law Group, based in Seattle, filed their first lawsuit against Boeing. Initially, only 17 of the victims' families were involved but now that group has quickly doubled with more families taking legal action.

"These families are heartbroken and they deserve justice. There are two things we are expecting out of this lawsuit, justice and making the skies safe for everyone. It's Boeing's job to create planes that are safe," said Mark.

The apology was conveyed by Muilenburg following the announcement of the results of an initial accident report on Ethiopian Airlines 302. 

The report showed that the 737 Max 8 captain and co-captain had difficulty in controlling a system designed to prevent the aircraft from stalling. The aircraft system actually forced the plane's nose downward repeatedly. 

For almost six minutes, the report shows, pilots continue to work to be able to take control of the aircraft. The problem that arose on Ethiopian Airlines is similar to what happened with Lion Air flight 610 which crashed off the coast of West Java in October 2018.

The accident that happened after that involving Ethiopian Airlines became a huge blow for Boeing, which was trying to restore confidence to re-operate the 737 Max 8 aircraft.

"Prior to the 737 Max planes, the 737 series actually has a great safety record. But the new jets have the MCAS system which essentially forces the plane to dive down. Our firm in Seattle Herman law group has put right into our lawsuit that we are reserving the right to sue the Federal Aviation Administration for certifying this plane. This plane was not safe and it should not have been certified," said Mark.

Engki Bocana is one of the family members seeking justice from the Lion Air incident. He lost his 24-year-old nephew, Tami Julian, in the deadly crash. Tami was a promising young man who had just graduated from university in his hometown of Padang. He made his way to the big city in hopes of landing a good job.

He was eventually hired by the telecommunications company, Telkom in Jakarta. But after a few months, his post was stationed at Pangkal Pinang. His parents moved with him to Jakarta and at the time of the incident, he was visiting his parents in Jakarta for the weekend.

"No amount of money can bring my family back. After the authorities officially stopped the search on the 13th day, some of the victim's families gathered to carry out our own independent search. We hired boats and divers that cost up to 10 thousand dollars a day. We just want this issue to be taken seriously so a similar incident won't happen again in the future," said Engki.

Now, Engki is a part of a support group called "Families of JT610." They meet and communicate frequently to give each other support during this hard time.

Lawyers representing the families are urging both Boeing and Lion Air to pay their end of the claims. Under the Indonesian Law, Lion Air was already required to pay each victim's family 94,000 U.S. dollars, but Engki says up until today, none of the families have received their money.

Lion Air Group President Director Edward Sirait said Boeing's CEO has acknowledged his responsibility before the conclusion of the government's investigation. Therefore, families in Indonesia and Ethiopia must be compensated only by Boeing and that the company must be held responsible.