A passenger who became paralyzed after a pushing incident during rush hour on Beijing Subway will receive 26,000 yuan (37,000 US dollars) in compensation three years after the accident, a Beijing court has ruled, according to local media.

The man, identified as Wang Tao, was about to get on a carriage on Line 5 during morning peak when the force of the scrambling crowd behind him shoved him so hard he slammed the glass door of the opposite side and lost consciousness, Legal Evening News reported.

Commuters’ appeals for help fell on deaf ears from other passengers and subway staff, and it wasn’t until the train reached Lishuiqiao Station, three stops away from Tiantongyuan North where the 55-year-old man got on, that Wang received assistance.‍

The Beijing Subway staff called an ambulance and had him rushed to the Emergency Center of the Beijing Red Cross where Wang stayed for five days for medical treatment, during which he was declared quadriplegic.

According to the medical diagnosis, Wang suffered a cervical spinal cord concussion, which was aggravated by cervical spondylosis, a degenerative process that affects the vertebrae and discs due to age, and was transferred to another hospital for an operation.

The hospital classified Wang’s injury as Grade 4 on a 10-level disability rating system, which means he was now paralyzed and unable to walk.

Wang took the Beijing Mass Transit Railway Operation Corporation, as well as the operator of the subway line 5 (which is a different company) to court. He sued them for negligence in management and demanded 1.9 million yuan (275,000 UD dollars) in compensation for the medical fees he paid and work loss. 

However, the Beijing Subway said that the train did stop and argued there was no operation flaw when Wang got injured, and emphasized that the corporation had fulfilled its obligation on security.

“For safety reasons, we remind passengers via in-station broadcasting to board trains in an orderly way and have staff members guiding [passengers when a large volume of passengers are expected at stations]. We also helped the victim,” the representative of the operation corporation explained, noting that “we compensated Wang but he rejected.”

The Changping District Court that handled the case said the two companies failed to provide sufficient evidence that reasonable safety protection was provided during rush hour, and held them 20 percent liable.