China is leading the way in automation, with unmanned bookstores and restaurants, but now it is taking the next step with an automated hotel. FlyZoo, the first unmanned hotel from Alibaba, is officially opening on December 18. The hotel relies on smart interactive technologies such as facial recognition. But how 'smart' is it? Are there any safety concerns? Is it expensive? CGTN’s Wu Lei is at the resort to find the answers.